Most people don't like saying no -- in any language. But to be strong and confident, sometimes you have to say no. Watch this lesson to learn *how* to say "no", show confidence, and have the respect of your coworkers, family, and friends.
A bully is a blustering, quarrelsome and overbearing sort. They never grew
out of it; they acted that way in elementary school, and it carried through to
present day. They are often physically dominant, which makes up for their
insecurities and deficiencies in other areas. (Like, say, brain power.) Every
office has one. The trick is to know their buttons so you can discreetly and
strategically push them to the delight of your co-workers.
